RL Customer Experience

RCU RL Sampling Team member-Ho & Support-Internal Control Grade: M2/M3 Job Role : • Pre & post Account opening sampling of data for Risk Containment Unit • Coordination with the RPC/Agency/ branch for all Account sampling • Raising alerts to branches and follow-up on alerts for all negative cases • Logical conclusion to all samples...

Customer Experience & Operations AssociateLocation: MumbaiType: Full-time (On-site)About the roleWe are looking for a proactive and warm Customer Experience & Operations Associate who will be the bridge between our customers and our internal teams. This role is for someone who enjoys talking to people, solving problems in real time, and taking full ownership...

About Us:Love DK is amass-premium jewellery brandspecialising in everyday pieces that embody individuality, originality, and personal style. Every product is locally sourced and handmade with love by our karigars. With a growing Instagram community of 24,000+ and our web store , we're building a brand that feels personal, intentional, and deeply connected to...

RCU Regional Manager-HO & SUPPORT-Internal Control Job Role: Non Fraud UEs Investigation and Closure Review of PSV reports conducted by RCU – RPMs and negative findings of Flash Visits/branches for EWS Investigation on EWS sent by the Central RCU HO Function Review of RCU - RPMs Periodic review with AMs/RBMs on findings and red alert branches...

Acquisition Manager-Business Banking-RL SALES-Sales Acquisition Manager-RL SALES-Sales JOB DESCRIPTION Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...

Job Summary:The Customer Service & Experience Lead will be responsible for driving the company's vision of delivering world class customer engagement and support.This leader will build and scale a robust customer service function across multiple channels while designing experiences that strengthen trust, loyalty and advocacy among millions of users.This is a...

Company DescriptionOberoi Mall is Mumbai's premier shopping destination with over 117 stores, reflecting both luxury and affordability. Located on the Western Express Highway in Goregaon, the mall has been a key part of suburban Mumbai life since 2008. Originating from Oberoi Realty Ltd., Oberoi Mall is a one-stop destination for fun, food, fashion, and...

We are looking for a highly motivated and customer-focused professional to lead our Customer Experience (CX) initiatives. The role involves designing and executing strategies that enhance customer satisfaction, build loyalty, and drive overall business growth. The ideal candidate will act as the voice of the customer within the organization, ensuring...

Responsibilities & Key Deliverables Role Responsibilities -Drive Key Business Projects (as per requirements)-Business Analytics, Support for Management Information reports of various functions.-Preparation of policy document at function head and deployment of the same at field leadership level-TMW & other audits, documentation, presentation &...