Customer Experience Specialist

Experience: 0.6 months to 7 years. Salary: 41,000 PM. Location: Mumbai. Job Description: 1.   We are looking for an experienced, passionate, and motivated Customer Experience Specialist to join our team. 2.   As our Customer Experience Specialist, you will be instrumental in implementing our business strategy by actively providing an immersive...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimising business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions.Our core mission of making global trade greener drives everything we do. Your contributions will play a...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations; they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play...

ResponsibilitiesMake Calls to connect with leads in real timeReply to Direct Chats to connect with them in real-timeMaintaining and following Sales processes and SOPsHandling inquiries through Inbound Calls & Chat.Build High-quality relationships with Prospects, Customers, and teams.Maintain CRM databaseGather leads and customer information and update in...

Role & responsibilitiesOrder & Shipment ManagementMonitor end-to-end order fulfilment cycle from order placement to final delivery.Compile data for customer queries and tickets. Drive for successful closure of customer related issues and tickets on time.Coordinate with warehouse and delivery partners to ensure SLA adherence.Track shipments, identify...

Customer Experience Agent Talent FrameworkDelivering excellence, every time.What we're looking for: The core of a CX starExceptional communication masteryOur agents serve as brand ambassadors for FedEx. They must be articulate, persuasive, andprecise—conveying clarity, empathy, and confidence with every word.Key capabilities:o Active listening and fast...

Company DescriptionAt EDT, Our mission is to reimagine the daily devices in our life for the present & for the future. To spark joy in the daily humdrum of our lives with design & seamless tech. To make your everyday extraordinary.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Product Experience Specialist (Customer Service)....

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...

Company DescriptionQuadrant Consumer Products LLP is a dynamic and fast-paced FMCG organization. Founded in 2017, Quadrant partners with globally leading brands to explore and grow their presence in the complex Indian Retail Trade environment as their India business partners. The organization is founded and managed by FMCG professionals with over seventy...

Customer Experience & Operations AssociateLocation: MumbaiType: Full-time (On-site)About the roleWe are looking for a proactive and warm Customer Experience & Operations Associate who will be the bridge between our customers and our internal teams. This role is for someone who enjoys talking to people, solving problems in real time, and taking full ownership...