Catering Sales Manager

2 weeks ago

Chennai, Tamil Nadu, India PULLMAN Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

  • Ensures guests are well looked after, from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied throughout the Event
  • Offers attentive service to guests, adapting to any constraints
  • Establishes good relations with guests, offering advice and fostering customer loyalty
  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the Events cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Events Internal bill settlement policy, as per the company/hotel guidelines.
  • Organizes the work for the team, including the need to multi-skill in employees for job requirements
  • Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
  • Continuously takes initiatives to enhance and improve the team member's product knowledge.
  • Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
  • Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
  • Ensures the Events Space is prepared to a high standard for as per the discussion with the guest, which is mentioned in the BEO / FP and that all equipment is used correctly
  • Takes the global level of activity into account when managing the flow of events in the Hotel.
  • Checks the quality, speed and overall efficiency of the team/ events staff.
  • Ensures that the Back of the house service areas are maintained as per the hotel standards

Qualifications

  • Bachelor's Degree
  • Minimum 2 years of experience in a similar role
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

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