Customer Success Associate

About Solar LadderSolar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels.Solar...

Job Title: Customer Care Executive Responsibilities:Handling Customer complaints & grievances. Resolving customer's query via emails and phone calls.Keeping track of the orders and arranging required styles on request. Resolving queries on social media on posts and direct messages.Forwarding queries to concerned Team. Upselling on the desired products...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Job Role: Customer Success SpecialistLocation: The Summit Business Bay, Andheri (E), MumbaiExperience: 2-3 YearsQualification: Graduate (related to IT)About AssessHub:We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with datadriven hiring...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south Region.7Resolve...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Roles and Responsibilities:Help and guide customers in starting their journey on our product.To Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.Ensures all customers are successfully using the product or service they've purchased from the company.Need to be the first face for...

Qualification: Any GraduateGender : MaleExperience : Min 6 months as Cust Service Executive / Associate/Kiosk operationsExperience in Logistics /Supply chain Management companies / Delivery services will be added advantage.ResponsibilitiesWork in 24/7 rotational shifts (including nights, weekends & holidays).Handle walk-in customers, explain services,...

Who Are We Looking For?A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You'll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the...

Role DescriptionThis is a full-time on-site role for a customer service banking associateExperience -6 months minimum experience required in BPO/BFSIQualificationsGraduation in any DisciplineSalary and WorkingCTC - 2.4 LPA to 2.7 LPA5 days working with 2 day weekend offLocation - Tech Mahindra BPS, Wing - I & II, Oberoi 4th floor IT building Garden Estate,...