Customer Success Specialist

2 days ago

Andheri East, Maharashtra, India Mudrika Labels Pvtl Ltd. Full time ₹ 5,00,000 - ₹ 6,00,000 per year

Who Are We Looking For?

A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You'll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the technical team ensuring positive leadership alongside.

Your Role:

  • Collaborate with the founder to help clients identify the right assessments based on their business objectives.
  • Consult clients on effective implementation of skill assessment programs.
  • Provide insights to the technical team to enhance product development and resolve platform issues.
  • Take ownership of daily operations with a consultative approach to client management.
  • Exhibit a go-getter attitude, a sense of humor, and team spirit.

What You'll Need:

  • Strong client understanding and consultative skills.
  • Inclination to work on a technology-driven platform.
  • Critical analysis and problem-solving capabilities.
  • Excellent communication in English—clear, concise, and adaptable at all levels.
  • Self-confidence, accountability, and a proactive mindset.

Experience: 3-4 Years

Qualification: Graduate (related to IT) but preferably B.E and B.Tech.

About AssessHub:

We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with data- driven hiring solutions. Learn more at

Job Type: Full-time

Pay: ₹500, ₹600,000.00 per year

Benefits:

  • Paid time off

Work Location: In person

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