Customer Success Manager

Who Are We Looking For?A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You'll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the...

About Solar LadderSolar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels.Solar...

Customer Success AssociateHandling existing customers and ensuring smooth renewals of services/products.Building and maintaining strong customer relationships to drive retention & loyalty.Identifying opportunities to upsell and cross-sell additional services.Delivering excellent customer service support to resolve queries and enhance client...

Job Role: Customer Success SpecialistLocation: The Summit Business Bay, Andheri (E), MumbaiExperience: 2-3 YearsQualification: Graduate (related to IT)About AssessHub:We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with datadriven hiring...

Position Overview: (Contractual Role) We are seeking a Customer Service Representative with experience in SAP and order processing to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing inquiries, and processing orders efficiently while utilizing SAP software. Key Responsibilities: Respond to...

Inbound Inquiries for Rewards, Gifting, and Incentive Projects:· Handling customer inquiries via phone and email· Scheduling and coordinating appointments· Managing inbound calls, chats, and queriesCustomer Engagement:· Maintaining strong relationships with existing customersOrder Management:· Coordinating with customers for order-related concerns·...

What You'll Do?-Communicate with customers for their insurance claims and explain the process.- Follow up for and verify insurance claim documents.- Assist customers with claim filing process and keep the claim status updated.- Follow up with TPA / insurers for smooth and timely claim settlement.- Track claims on the insurer's portal- Manage and guide the...

Business Development Manager (Immediate Joiner)Sales Development:1. Identify, prospect, and engage potential business clients in your assigned market segment.2. Develop and maintain a robust pipeline of leads, ensuring consistent follow-up and engagement.3. Conduct outreach through emails and networking to generate new business opportunities.Relationship...

This role will be responsible for establishing and developing a business plan for export, which will establish and create sustainable growth in chosen globalKey Activities:Ø Develop and drive export sales activity by tapping new customers in international markets. Prepare and negotiate supply contracts, quotation with customers.Ø Manage new customer...

● Understand and address client needs, developing tailored solutions.● Manage social media presence, campaigns, and client interactions.● Handled multi-service projects including SEO, performance marketing, website management, influencer marketing, etc.● Collaborate with internal teams for project planning and execution.● Monitor multiple projects,...