Customer Success Manager

Company ProfileNetplace holds over 25 years of experience as an industry expert and Architects of Continuity is headquartered in Mumbai with global reachability through a coordination office in Singapore. Merged with world-leading technology vendors, Netplace delivers an integrated range of solutions from physical security solutions with smart analytics to...

Who Are We Looking For?A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You'll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the...

Roles and Responsibilities:Help and guide customers in starting their journey on our product.To Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.Ensures all customers are successfully using the product or service they've purchased from the company.Need to be the first face for...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Job descriptionPosition: Customer Service ExecutiveLocation: Chakala, Andheri EastSalary: ₹16,000 - ₹28,000 per month (Based on Interview)Excellent English communication.About Us:Organization is India's leading Investor Relations and Communication firm facilitating corporates connect with their stakeholders. Our mission is to provide seamless and...

Shift: Fixed Night Shift (Mandatory Night Shift Experience Required)Weekly Off: 2 RotationalGender: Male Candidates OnlyAge Requirement: 24 to 37 yearsQualification: HSC PassedSalary Range: ₹25,000 – ₹35,000 In-Hand (Based on Last Drawn Salary)Key Responsibilities:Handle inbound & outbound customer queries with a focus on high-value VIP customersManage...

We are seeking an experienced and highly motivated Project Manager to oversee and manage projects from initiation to successful completion. The Project Manager will be responsible for planning, executing, monitoring, and closing projects while ensuring adherence to timelines, budgets, and quality standards. The ideal candidate should have strong leadership,...

E-commerce related queries. Time management skills. Excellent presentation and communication abilities. Effective communication skills. Answering calls and emails from consumers, addressing their concerns and inquiries, and guiding them. Answers incoming calls and emails from customers. Assists customers with solving problems. Helps...

Qualification: Any GraduateGender : MaleExperience : Min 6 months as Cust Service Executive / Associate/Kiosk operationsExperience in Logistics /Supply chain Management companies / Delivery services will be added advantage.ResponsibilitiesWork in 24/7 rotational shifts (including nights, weekends & holidays).Handle walk-in customers, explain services,...