Customer Success Manager

Who Are We Looking For?A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You'll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the...

Roles and Responsibilities:Help and guide customers in starting their journey on our product.To Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.Ensures all customers are successfully using the product or service they've purchased from the company.Need to be the first face for...

The Onboarding & Customer Service Specialist (the "OCSS") will work with one of our US-based Financial Technology Customers to onboard new potential clients on their behalf. The OCSS will be a primary point of contact for our Financial Technology Customers and their new clients for all new onboardings, while also handling inquiries and taking ownership to...

About Solar LadderSolar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels.Solar...

Customer Success AssociateHandling existing customers and ensuring smooth renewals of services/products.Building and maintaining strong customer relationships to drive retention & loyalty.Identifying opportunities to upsell and cross-sell additional services.Delivering excellent customer service support to resolve queries and enhance client...

Job Role: Customer Success SpecialistLocation: The Summit Business Bay, Andheri (E), MumbaiExperience: 2-3 YearsQualification: Graduate (related to IT)About AssessHub:We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with datadriven hiring...

Job Title: Customer Care Executive Responsibilities:Handling Customer complaints & grievances. Resolving customer's query via emails and phone calls.Keeping track of the orders and arranging required styles on request. Resolving queries on social media on posts and direct messages.Forwarding queries to concerned Team. Upselling on the desired products...

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...

Job descriptionPosition: Customer Service ExecutiveLocation: Chakala, Andheri EastSalary: ₹16,000 - ₹28,000 per month (Based on Interview)Excellent English communication.About Us:Organization is India's leading Investor Relations and Communication firm facilitating corporates connect with their stakeholders. Our mission is to provide seamless and...