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Customer Success Specialist
2 weeks ago
Job Role: Customer Success Specialist
Location: The Summit Business Bay, Andheri (E), Mumbai
Experience: 2-3 Years
Qualification: Graduate (related to IT)About AssessHub:
We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with datadriven hiring solutions. Learn more at Role:
- Collaborate with the founder to help clients identify the right assessments based on their business objectives.
- Consult clients on effective implementation of skill assessment programs.
- Provide insights to the technical team to enhance product development and resolve platform issues.
- Take ownership of daily operations with a consultative approach to client management.
- Exhibit a go-getter attitude, a sense of humor, and team spirit.
What We Offer:
- A challenging and collaborative work environment fostering entrepreneurial growth.
- Direct mentorship from founders in a high-growth, funding-stage company.
- Opportunities to lead your area of expertise and shape impactful products.
- Competitive compensation and a fun, open culture.
What You'll Need:
- Strong client understanding and consultative skills.
- Inclination to work on a technology-driven platform.
- Critical analysis and problem-solving capabilities.
- Excellent communication in English—clear, concise, and adaptable at all levels.
- Self-confidence, accountability, and a proactive mindset.
Job Type: Full-time
Pay: Up to ₹700,000.00 per year
Work Location: In person
