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Customer Success Specialist

2 weeks ago


Andheri, Maharashtra, India AssessHub Full time ₹ 7,00,000 per year

Job Role: Customer Success Specialist

Location: The Summit Business Bay, Andheri (E), Mumbai

Experience: 2-3 Years

Qualification: Graduate (related to IT)About AssessHub:

We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with datadriven hiring solutions. Learn more at Role:

  • Collaborate with the founder to help clients identify the right assessments based on their business objectives.
  • Consult clients on effective implementation of skill assessment programs.
  • Provide insights to the technical team to enhance product development and resolve platform issues.
  • Take ownership of daily operations with a consultative approach to client management.
  • Exhibit a go-getter attitude, a sense of humor, and team spirit.

What We Offer:

  • A challenging and collaborative work environment fostering entrepreneurial growth.
  • Direct mentorship from founders in a high-growth, funding-stage company.
  • Opportunities to lead your area of expertise and shape impactful products.
  • Competitive compensation and a fun, open culture.

What You'll Need:

  • Strong client understanding and consultative skills.
  • Inclination to work on a technology-driven platform.
  • Critical analysis and problem-solving capabilities.
  • Excellent communication in English—clear, concise, and adaptable at all levels.
  • Self-confidence, accountability, and a proactive mindset.

Job Type: Full-time

Pay: Up to ₹700,000.00 per year

Work Location: In person