Head - Business Operations

The Head - Business Operations is a critical leadership role responsible for driving strategic initiatives, optimizing business performance, managing investor relations, and aligning human resources strategies with the company's overall objectives. This individual will work closely with the founders, executive team, and functional leaders to ensure the company achieves its growth targets and maintains operational excellence. The ideal candidate will be a highly analytical, strategic thinker with exceptional communication and stakeholder management skills.

Key Responsibilities:

1. Business Performance Review & Operational Excellence:

· Establish and monitor key operational metrics, performance indicators (KPIs), and milestones to provide a comprehensive understanding of the business's health.

· Conduct regular reviews of performance data, identifying trends, opportunities for improvement, and potential challenges.

· Identify, assess, and evaluate operational risks, developing and implementing mitigation strategies to ensure business resilience and continuity.

· Collaborate with functional teams to implement process improvements and optimize operational efficiency.

2. Financial Analysis and Reporting:

· Partner with the business finance team and functional business leaders to analyze financial data, providing insightful reports and interpretations to internal stakeholders.

· Work with the business finance team to prepare and present clear, concise financial updates and performance analyses to the executive team and board of directors.

3. Budgeting and Resource Allocation:

· Work with the business finance team to collaborate with various departments to develop and manage annual budgets for both operational activities and strategic projects.

· Ensure efficient allocation of resources across the organization, aligning spending with strategic priorities and maximizing ROI.

4. Investor Relations:

· Support founders, where needed, across all investor related liaising, including but not limited to

· Develop and maintaining investor communication materials, including presentations, quarterly updates, and annual reports

·Future fundraising activities including identifying potential investors, preparing pitch decks, and participating in due diligence processes with Venture Capital (VC) and Private Equity (PE) firms.

5. Strategic HR Management:

Work with people & culture leadership to:

· Develop and implement comprehensive human resources strategies that are aligned with the overall business strategy and support the company's growth objectives.

· Guide and oversee the recruitment process, ensuring the attraction and acquisition of high-caliber talent that aligns with the company's skills needs and culture.

· Implement effective employee retention and development programs to nurture talent and build a high-performing workforce.

· Track and analyze key HR metrics such as cost of hire and cost per employee, identifying areas for optimization.

· Design and implement performance management systems to assess individual and team performance, provide constructive feedback, and align individual goals with organizational objectives.

6. Cross-Functional Leadership and Collaboration:

· Provide strong leadership and direction to operational teams, fostering a collaborative and high-performing work environment.

· Work closely with other executive team members to ensure seamless integration and alignment between operational functions and other key areas of the business.

· Facilitate effective communication and collaboration across different departments.

Qualifications:

· 12-15 years of progressive experience in business operations, strategic finance, or a related field.

· Proven track record of developing and implementing successful strategic initiatives.

· Strong financial acumen and experience in financial analysis, reporting, and budgeting.

· Experience in managing investor relations and participating in fundraising processes (is a plus but not mandatory).

· Solid understanding of HR principles and practices, with experience in developing and implementing HR strategies as well as working with people.

· Excellent analytical, problem-solving, and decision-making skills. Must be a pro at numbers. We are asset management folks, we speak data.

· Exceptional communication, presentation, and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

· Strong project management and organizational skills.

· Extremely agile, as the role entails working multiple hats in a growing start up

What you can expect in return:

• ESOPs
• Health insurance
• Statutory benefits like PF & Gratuity
• Flexible Working structure
• Professional development opportunities
• Collaborative and inclusive work culture

EduFund is an early-stage platform that helps Indian parents plan for their child's higher education in advance. Our product allows families to invest for education, take education loans, and receive competitive scholarships Founded in 2020 by Eela Dubey (NYU 13') and Arindam Sengupta (Princeton 12'), EduFund is backed by $5M+ funding from investors like MassMutual Ventures, Kunal Shah, and DSP Investment Managers. Our team, headquartered in Ahmedabad with branches in Mumbai and Pune, includes professionals from Reliance, Goldman Sachs, CRISIL, and others. We're passionate, fun-loving, and love a good cup of chai while solving challenging problems