Head of Operations

Company Description

CR3 is a leading provider of energy engineering solutions established in 1991. We specialize in maintenance, plant upgrades, revamps, and engineering services, with a focus on energy efficiency and sustainable solutions. Our workforce comprises over 6,000 staff, and we serve the Oil, Gas, Refining, Petrochemical, Power, and other heavy industries. We have strong onshore and offshore capabilities, a proven track record of successful project delivery, and are continuously investing in new technology to enhance safety and value for our customers.

Role Description

The Head of Operations will lead and oversee all aspects of comprehensive maintenance services, ensuring optimal performance, safety, and reliability of operations. This role involves strategic planning, resource management, and coordination across multidisciplinary teams to deliver high-quality maintenance solutions. The incumbent will be responsible for driving operational excellence, managing client relationships, and ensuring compliance with industry standards and safety regulations.

• The Head of Operations is responsible and accountable for all aspects associated with the management of day-to-day operations for the Plant Services which includes primarily comprehensive maintenance contract, all shutdowns, specialized services for our client.
• The role is specifically responsible for ensuring all operations are carried out in a safe, cost effective and efficient manner in accordance with the standards, procedures, and requirements of both client and CR3 India.
• The Head of Operations is required to ensure the delivery of all CR3 India Plant Services KPI's whilst ensuring the business complies with all statutory and legislative requirements.
• The Head of Operations is to ensure that the business invests in the development of personnel and equipment for the benefit of both Client and CR3 India.
• The role is expected to proactively identify and address issues relating to the performance of the contract and risks to CR3 India.
• The role will ensure that services are delivered through the effective and efficient utilization of a diverse multi-skilled workforce, consisting of both contract and staff employees, to guarantee a safe, reliable and sustainable long term maintenance contract.
• The Head of Operations - CMC is responsible for the driving a culture of innovation and continuous improvement through the contract and ensuring that SMART systems and processes are implemented and utilized to drive improved performance.

Qualifications

• Mandatory (Entry Level) - Degree in Engineering or Business Management

• Preferred -

Post Graduate Qualifications in Business Management

Developed People Management

• Skills - Internal Qualifications - The incumbent must have completed or be prepared to undertake appropriate approved internal courses.

• EXPERIENCE (Work related) -

• 20 years comprehensive experience in the management and planning of refinery maintenance in a contracting environment.
• Proven skills in communication, negotiation and problem solving techniques.
• The proven ability to successfully manage a diverse mix of personnel primarily utilizing excellent development, motivational and leadership skills in a fully competent manner.
• Practical knowledge of estimating, installation, maintenance, and standard operating procedures for all components used in the maintenance operations.
• Demonstrated commitment to and knowledge of Quality Management principles, Occupational Health and Safety and Environmental Legislation.