Quality Analyst

We're Hiring – Quality Analyst (BPO Process)FastInfo Pvt. Ltd. is looking for a skilled Quality Analyst to join our team in Salt Lake, Kolkata.Experience: Minimum 1 year in BPO Quality / Call AuditingSalary: As per industry standardsKey Responsibilities:Audit calls/chats and ensure process qualityShare feedback to improve agent performanceTrack ZTP & Fatal...

Role & responsibilities- Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Experience working on QC tools. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent...

Quality AnalystJob description. If Interested share your resume at recruitment-PURPOSE OF THE POSITIONThe Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes. The QA monitors...

About the Role :-We are looking for a Quality Analyst who will take ownership of end-to-end testing processes, collaborate closely with cross-functional teams, and ensure the delivery of high-quality software solutions. This role requires strong expertise in test planning, test case design, defect management, Agile methodologies, and root cause analysis,...

HIRING ALERT#Hiringalert We're Hiring – Quality Analyst (BPO Process)Location: Salt Lake, KolkataCompany: FastInfo Pvt. Ltd.** Experience: Minimum 1 year in BPO Quality / Call Auditing** Salary: As per industry standards Key Responsibilities:** Audit calls/chats and ensure process quality** Share constructive feedback to boost agent performance** Track ZTP...

Job DescriptionJob Title: Quality Analyst L2Req Id: 63366City: KolkataState/Province: West BengalPosting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

Monitor and evaluate voice interactions for quality assurance.identify process gaps and provide actionable feedback to agents.Maintain audit records and prepare quality reports.Collaborate with training and operations teams to improve service quality.Ensure adherence to company standards and compliance guidelines.Conduct calibration sessions to align with...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...

Hiring: Quality Analyst – AR Calling (US Healthcare Process) Location: Kolkata, India Salary: Up to ₹60,000 per month Shift: 5:30 PM – 2:30 AM / 6:00 PM – 3:00 AM Week Off: Fixed Saturday & Sunday Gender: Male candidates onlyKey Responsibilities:Audit AR Calling calls to ensure accuracy and process compliance.Identify errors, gaps, and improvement...

A QA focuses on monitoring and evaluating customer interactions (calls, emails, chats) against quality standards, providing feedback and coaching to agents, analyzing data to identify trends, and implementing processes for continuous improvement.