Quality Analyst

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.Job Responsibilities-Must be a confident communicator and be able to build rapport with the teamAdaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.Need to...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per planConduct various process audits as per guidelines and SPOs defined in QMSPrepare...

Monitor and evaluate voice interactions for quality assurance.identify process gaps and provide actionable feedback to agents.Maintain audit records and prepare quality reports.Collaborate with training and operations teams to improve service quality.Ensure adherence to company standards and compliance guidelines.Conduct calibration sessions to align with...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...

Responsibilities:* Collaborate with cross-functional teams on process improvements* Ensure compliance with quality standards* Analyze product/service quality using QC tools* Identify and report defects promptly

We are looking for a QA to assess software quality through manual testing. You will be responsible for finding and reporting bugs and glitches.Roles and responsibilities :Review and analyze system specificationsCollaborate with QA Engineers to develop effective strategies and test plansExecute test cases (manual) and analyze resultsEvaluate product code...

Must be a Quality Manager in current role from International BPO.Only Female Candidates can apply Handled a team of Quality Team Leaders/ Quality Analyst'sFluency in EnglishUS ShiftsCall send CV

Leading BPO in KolkataHiring for Sr Quality AnalystInternational Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Voice processMust have Experience in International BPO BPOOnly Graduate5 Days WorkingCabs in ODD HoursShifts 24*7Responsibilities:• Monitors, evaluates and / or audits a sampling of inbound and/or outbound...

Job Description Posted Date 26 Sep 2025 Function/Business Area Customer Service Location Kolkata Job Responsibilities Assess sample calls for pre-defined audit monitoring as per evaluation criteria defined by business Adhere to the sample guideline set by the organization Ensure completion of assessment target on daily, weekly and...