Quality Analyst

Role & responsibilities- Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Experience working on QC tools. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent...

About ClientHiring for One of the Top most Prestigious Multinational CorporationsJob Title :Team LeadQuality AnalystProcess TrainerQualification :Only Graduates**NOTE: Walk-in interview will be in Kolkata but work location will be Hyderabad / Bangalore**Relevant Experience :Quality Anlayst- 4 + year exp in International customer serviceProcess Trainer- 2+...

Quality AnalystJob description. If Interested share your resume at recruitment-PURPOSE OF THE POSITIONThe Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes. The QA monitors...

Job DescriptionJob Title: Quality Analyst L2Req Id: 63366City: KolkataState/Province: West BengalPosting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

Monitor and evaluate voice interactions for quality assurance.identify process gaps and provide actionable feedback to agents.Maintain audit records and prepare quality reports.Collaborate with training and operations teams to improve service quality.Ensure adherence to company standards and compliance guidelines.Conduct calibration sessions to align with...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...

Hiring: Quality Analyst – AR Calling (US Healthcare Process) Location: Kolkata, India Salary: Up to ₹60,000 per month Shift: 5:30 PM – 2:30 AM / 6:00 PM – 3:00 AM Week Off: Fixed Saturday & Sunday Gender: Male candidates onlyKey Responsibilities:Audit AR Calling calls to ensure accuracy and process compliance.Identify errors, gaps, and improvement...

Roles and Responsibilities* Conduct call audits to ensure compliance with quality standards and identify areas for improvement.* Monitor calls to provide feedback to agents on their performance and suggest improvements.* Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues.* Collaborate with the team to...

Job Title : JD 47_  Software Quality Analyst Department :      Product & EngineeringLocation : Kolkata (Onsite)Job Summary: We are looking for a Software QA Tester  to assess software quality through manual, automated testing, will be responsible for finding and reporting bugs and glitches and must have a keen eye for detail.Key...

We are looking for a QA to assess software quality through manual testing. You will be responsible for finding and reporting bugs and glitches.Roles and responsibilities :Review and analyze system specificationsCollaborate with QA Engineers to develop effective strategies and test plansExecute test cases (manual) and analyze resultsEvaluate product code...