Quality Analyst

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.Job Responsibilities-Must be a confident communicator and be able to build rapport with the teamAdaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.Need to...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per planConduct various process audits as per guidelines and SPOs defined in QMSPrepare...

Monitor and evaluate voice interactions for quality assurance.identify process gaps and provide actionable feedback to agents.Maintain audit records and prepare quality reports.Collaborate with training and operations teams to improve service quality.Ensure adherence to company standards and compliance guidelines.Conduct calibration sessions to align with...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...

Company Description:mjunction services ltd links buyers and sellers through digital platforms, establishing itself as India's most trusted B2B brand with over two decades of operation. Jointly promoted by SAIL and Tata Steel, mjunction's platforms transact over 150,000 Crores in GMV yearly, positioning it as India's leading e-Auction platform. Our secure...

We are looking for a QA to assess software quality through manual testing. You will be responsible for finding and reporting bugs and glitches.Roles and responsibilities :Review and analyze system specificationsCollaborate with QA Engineers to develop effective strategies and test plansExecute test cases (manual) and analyze resultsEvaluate product code...

Job descriptionPURPOSE OF THE POSITIONThe Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes.The QA monitors work quality, provides actionable feedback, and partners with...

Leading BPO in KolkataHiring for Sr Quality AnalystInternational Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Voice processMust have Experience in International BPO BPOOnly Graduate5 Days WorkingCabs in ODD HoursShifts 24*7Responsibilities:• Monitors, evaluates and / or audits a sampling of inbound and/or outbound...

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...

Company DescriptionCyberSWIFT is an IT services company based in Columbus, Ohio, specializing in Software Development, mobile apps development, and geospatial (GIS) services. We are a customer-driven company focused on client satisfaction, offering competitive pricing without compromising on quality. CyberSWIFT is dedicated to assisting with your Information...