Software Support

20 hours ago

Ahmedabad, Gujarat, India Rudra Technocare LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

At TechSolutions Inc., we specialize in providing comprehensive software services and robust IT infrastructure solutions tailored to meet the unique needs of modern businesses. Our expertise spans the entire spectrum of IT services, from custom software development and integration to advanced infrastructure design and implementation. We leverage cutting-edge technologies to deliver scalable, secure, and efficient solutions that drive operational excellence and innovation. Trust TechSolutions Inc. to be your partner in navigating the complexities of the digital landscape, ensuring your IT infrastructure supports your strategic goals and growth aspirations.

Role Description

This is a full-time, on-site role in Ahmedabad for a Software Support Specialist. The Software Support Specialist will be responsible for providing technical assistance to customers, troubleshooting software issues, resolving technical problems, and maintaining software performance. Additional responsibilities include managing support tickets, providing software training to users, and collaborating with the development team to improve software functionality and user experience.

Qualifications

  • Technical support and troubleshooting skills
  • Experience with software maintenance and performance optimization
  • Proficiency in managing support tickets and providing user training
  • Excellent communication and customer service skills
  • Ability to collaborate with the development team to enhance software functionality
  • Relevant technical certifications are a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field

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