scom

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

• Having 5 + Years of Experience in SCOM.

• Perform administrative tasks from the Operation Manager console, provide application support for the SCOM platform and create and maintain monitoring and notification rules.

• Review and update SCOM console security, apply patches, Update Rollup, create SCOM console roles and views.

• Deliver SCOM views via Remote Desktop Web Access, create custom reports on results of SCOM monitoring, using SQL Server Reporting Services, and provide problem resolution for SCOM components and related custom scripts.

• Responsible for troubleshooting of all agents (Windows & Linux) reporting issues.

• Responsible for upgradation, Migration, Database migration of existing SCOM infra.

• Installation Management Pack, custom Management Packs and management pack tuning as needed.

• Handling and managing issues SCOM management servers, SSRS server and SCOM database server and providing training to SCOM L1 engineers.

• Working on Installation, Maintenance of Operation Managers Roles: Management Server, Operation Console, Web Console and reporting.

• Working with different Teams to collect requirement on monitoring scope and custom monitoring.

• Checking daily emails and provide the solution of user's queries related to SCOM monitoring.

• Handling and Providing day to day support for L2\L3 level issues of SCOM.

• Conduct a daily review of system logs, alerts and dashboard to identify any abnormalities or potentials issues.

Preferred Technical and Professional Experience:

• Onboarding the devices (Windows & Linux) and applications into monitoring and troubleshoot agent communication issues.

• Managing Patch Manager Plus. Performing all administrative level tasks, manage compliance reports, scheduling patch reports. Managing user's management and assign role permissions.

• Working on change management & incident management to raise and close the change & incident requests.

• Managing Power Bi Gateway service and provides the supports for refreshing the BI reports through On-premise BI Gateway server.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.