Backup Admin I

Details Minimum Qualification - Graduate B Tech Relevant Experience - 1 years As a System Administrator you will have responsibilities to provide the Level 1 Technical Support You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment You will monitor create triage incidents as per ITIL framework Good to have troubleshooting skills on Windows Server 2012 2019 Create documentation SOP for easing out tasks resolve Infrastructure related issues You will work in a timely and efficient manner while ensuring attendance quality and customer service metrics are met Should have excellent written and verbal communication Good Exposure to ticketing tools ServiceNow JIRA Cherwell etc Good troubleshooting skills on Windows Linux OS Basic understanding on Networking and Network devices Excellent understanding of Infrastructure Application Job monitoring Good exposure on monitoring tools Zabbix Dynatrace SCOM Solarwinds Datadog Nagios etc Administration of monitoring tools would be good to have skill Responsibilities Provide L1 support for team deliverables Configuration allocation and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless cloud storage etc Be able to take care of most of P2 P3 P4 tasks and document the RCCA Interacting with client over calls and provide details and reasoning of the deliverables Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like o Knowledge of Commvault Rubrik Veeam r etc o EMC Netapp Oracle Storage appliences IBM SAN etc Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management backup systems SAN NAS DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS NAS Fiber Channel RAID config LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware Hyper-V Job Requirements Details Minimum Qualification - Graduate B Tech Relevant Experience - 1 years As a System Administrator you will have responsibilities to provide the Level 1 Technical Support You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment You will monitor create triage incidents as per ITIL framework Good to have troubleshooting skills on Windows Server 2012 2019 Create documentation SOP for easing out tasks resolve Infrastructure related issues You will work in a timely and efficient manner while ensuring attendance quality and customer service metrics are met Should have excellent written and verbal communication Good Exposure to ticketing tools ServiceNow JIRA Cherwell etc Good troubleshooting skills on Windows Linux OS Basic understanding on Networking and Network devices Excellent understanding of Infrastructure Application Job monitoring Good exposure on monitoring tools Zabbix Dynatrace SCOM Solarwinds Datadog Nagios etc Administration of monitoring tools would be good to have skill Responsibilities Provide L1 support for team deliverables Configuration allocation and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless cloud storage etc Be able to take care of most of P2 P3 P4 tasks and document the RCCA Interacting with client over calls and provide details and reasoning of the deliverables Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like o Knowledge of Commvault Rubrik Veeam r etc o EMC Netapp Oracle Storage appliences IBM SAN etc Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management backup systems SAN NAS DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS NAS Fiber Channel RAID config LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware Hyper-V Pay Range Based on Experience