Sales Executive/Customer Service

5 days ago


Remote, India Golden Freight Forwarding & Marketing Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Develop and manage business opportunities focused on the Canada import/export market
  • Build relationships with Canadian clients, agents, and partners
  • Handle full sales cycle – lead generation, quoting, negotiation, and closing
  • Provide tailored logistics solutions to meet customer requirements
  • Manage end-to-end customer service, ensuring timely responses, shipment updates, and issue resolution
  • Coordinate with international operations, documentation, and billing teams
  • Maintain CRM data, track performance, and report to management regularly

Requirements:

  • Minimum 2 years of experience in freight forwarding sales and customer service
  • Prior experience handling or working with Canadian clients preferred
  • Strong understanding of international logistics, customs, and Incoterms
  • Excellent communication skills
  • Ability to manage overseas client communication effectively via email, phone, and virtual meetings
  • Proficient in Microsoft Office and CRM tools
  • Must be based in Ludhiana or willing to relocate

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Provident Fund
  • Work from home

Experience:

  • Freight Forwarding: 1 year (Required)

Language:

  • English (Required)

Work Location: Remote


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