
Sales Executive/customer Service
6 days ago
Key Responsibilities:
- Develop and manage business opportunities focused on the Canada import/export market
- Build relationships with Canadian clients, agents, and partners
- Handle full sales cycle - lead generation, quoting, negotiation, and closing
- Provide tailored logistics solutions to meet customer requirements
- Manage end-to-end customer service, ensuring timely responses, shipment updates, and issue resolution
- Coordinate with international operations, documentation, and billing teams
- Maintain CRM data, track performance, and report to management regularly
**Requirements**:
- Minimum 2 years of experience in freight forwarding sales and customer service
- Prior experience handling or working with Canadian clients preferred
- Strong understanding of international logistics, customs, and Incoterms
- Excellent communication skills
- Proficient in Microsoft Office and CRM tools
- Must be based in Ludhiana or willing to relocate
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
**Benefits**:
- Provident Fund
- Work from home
**Experience**:
- Freight Forwarding: 1 year (required)
**Language**:
- English (required)
Work Location: Remote
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