
Customer Support Executive
2 days ago
Company Description
NexSko Web Pvt. Ltd. is a versatile web technology company with industry-leading brands in digital media, technology, e-commerce, gaming, entertainment, connectivity, health, edtech, and martech. Our innovative solutions are designed to meet the diverse needs of these sectors, ensuring high-quality user experiences and optimizing business operations.
Role Description
This is a part-time remote role for a Customer Support Executive. The role involves delivering excellent customer service and ensuring customer satisfaction through effective online and technical support. The Customer Support Executive will manage queries, troubleshoot technical issues, and provide timely resolutions to customers, maintaining high satisfaction levels.
Qualifications
- Customer Support and Customer Service skills
- Experience in ensuring Customer Satisfaction and providing Online Support
- Technical Support skills
- Strong communication and interpersonal skills
- Ability to work independently and remotely
- Experience in the web technology industry is a plus
- High school diploma or equivalent; additional qualifications in customer service or related fields are a plus
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