Front Office Executive

13 hours ago

Ranchi, Jharkhand, India Doon Decors & Exhibits Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Front Office Executive Job Description

Position Overview

The Front Office Executive is the first point of contact for visitors, clients, and employees. This role is responsible for managing the reception area, handling inquiries, coordinating administrative tasks, and ensuring smooth communication within the organization. The ideal candidate should possess excellent communication, interpersonal, and organizational skills.

Key Responsibilities

  • Greet and welcome visitors in a professional and friendly manner.
  • Manage incoming phone calls, emails, and correspondence.
  • Maintain the reception area, ensuring it is clean, organized, and presentable.
  • Handle visitor registration, appointments, and inquiries efficiently.
  • Manage office supplies inventory and place orders when necessary.
  • Schedule meetings, arrange conference rooms, and assist with travel bookings.
  • Coordinate with internal departments (HR, Admin, Facilities, etc.) for daily operations.
  • Receive and distribute mail, courier packages, and documents.
  • Assist in maintaining employee attendance and visitor logs.
  • Support administrative and clerical functions, including data entry and filing.
  • Maintain confidentiality of sensitive information at all times.

Qualifications and Skills

  • Education: Bachelor's degree in any discipline (preferred in Business Administration, Hospitality, or related fields).
  • Experience: 1–3 years of experience in front office, administration, or customer service roles.

  • Technical Skills:

  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint).

  • Experience with office management software or CRM tools is an advantage.

  • Soft Skills:

  • Excellent verbal and written communication.

  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Positive attitude and customer-oriented mindset.
  • Ability to handle pressure and maintain composure in busy environments.

Work Environment

  • Typically office-based, with regular interaction with employees, clients, and visitors.
  • May require occasional support for company events or administrative projects.

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