Front Office Counsellor
14 hours ago
We need Immediate Joiner
About the Role
We are looking for a Front Office Counsellor who can serve as the first point of contact for clients and visitors. The ideal candidate will have excellent communication and active listening skills, along with the emotional maturity to handle client interactions with professionalism and empathy.
Key Responsibilities
- Welcome and assist clients, visitors, and guests at the front desk
- Handle inquiries—both in-person and over calls or emails—with clarity and warmth
- Counsel and guide walk-in clients about available services or programs
- Maintain client records, appointment schedules, and reports
- Coordinate between departments to ensure smooth front office operations
- Uphold a positive, calm, and professional environment
Requirements
- Excellent verbal and written communication skills
- Strong active listening and interpersonal skills
- Emotionally mature and capable of handling sensitive interactions gracefully
- Pleasant personality with a customer-centric attitude
- Prior experience in counselling, front office, or client relations preferred
Perks & Benefits
- Competitive salary (₹30,000 per month)
- Free accommodation and meals provided by the company
- Supportive work environment and growth opportunities
Job Types: Full-time, Permanent
Pay: ₹300, ₹360,000.00 per year
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
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