Sales Counselor

About the Role:

We are seeking a motivated and results-driven Sales Telecaller / Counsellor / Business Development Executive to join our dynamic team. You will be the first point of contact for potential learners, guiding them through our stock market education programs. Your role is pivotal in understanding their needs, providing tailored solutions, and driving enrollments to achieve organizational sales targets.

Key Responsibilities

1. Lead Engagement and Counselling

2. Proactively engage with leads via phone calls, emails, and messages to understand their interest in stock market education.

3. Counsel prospective students on course offerings, benefits, and career opportunities in trading and investment.

4. Build trust by addressing queries and providing accurate, insightful information.

5. Sales Conversion

6. Achieve monthly and quarterly sales targets by converting inquiries into enrollments.

7. Use persuasive techniques to highlight program features and benefits, driving decisions toward enrollment.

8. Assist the counselling team in closing high-potential leads effectively.

9. Upselling and Cross-Selling

10. Identify opportunities to upsell advanced courses or cross-sell additional services to existing or potential students.

11. Suggest value-added services like one-on-one mentorship, community events, or advanced trading tools.

12. Collaboration with Operations and Marketing

13. Coordinate with the operations team to ensure smooth onboarding and post-enrollment support for students.

14. Provide feedback to the marketing team regarding lead quality and campaign effectiveness.

15. Follow-ups and Relationship Management

16. Maintain consistent follow-ups with prospective students to nurture relationships and address doubts promptly.

17. Build a robust pipeline of potential clients by maintaining detailed records of interactions.

18. Reporting and CRM Management

19. Update the CRM system with accurate information about leads, calls, and follow-up statuses.

20. Prepare and share weekly reports on sales activities, pipeline progress, and closure rates with the sales manager.

Key Qualifications and Skills

• Educational Background: Minimum Bachelor's degree in Business, Marketing, Finance, or related field.

• Experience: 1-3 years in sales, telecalling, or counselling roles; experience in edtech or stock market-related industries is a plus.

• Communication Skills: Excellent verbal and written communication skills in English and regional languages (as required).

• Persuasive Abilities: Proven ability to build rapport, handle objections, and close sales effectively.

• Tech Proficiency: Familiarity with CRM tools, MS Office, and online collaboration platforms.

• Target-Oriented: Highly motivated to achieve and exceed sales targets.

What We Offer

• Attractive incentives and performance-based bonuses.

• Comprehensive training on stock market courses and sales techniques.

• Opportunities for career growth in a fast-paced, innovative environment.

• A supportive and collaborative work culture.

Join our team to inspire learners, drive sales, and contribute to creating confident and successful stock market enthusiasts.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Work Location: In person