Customer Service Specialist

6 days ago

Ranchi, Jharkhand, India Oxyvelar Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Nishi Interior is a leading interior and exterior design company in Jamshedpur, specializing in creating dream spaces within budget. With over 100 completed projects and four years of expertise, we offer comprehensive design solutions, including commercial, bedroom, kitchen, bathroom, and TV unit designs, as well as space planning, renovation, and layout services. We also provide architecture support when required.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Jharkhand, India. The Customer Service Specialist will be responsible for assisting customers with their inquiries, ensuring customer satisfaction, and providing exceptional customer service. The daily tasks will include handling phone calls, addressing customer concerns, and enhancing the overall customer experience.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Proficiency in Phone Etiquette
  • Excellent verbal and written communication skills
  • Ability to work on-site in Jharkhand, India
  • Experience in the interior design industry is a plus
  • High school diploma or equivalent required; bachelor's degree preferred

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