Service Advisor
2 days ago
Job Description:
Position: Service Advisor (Relationship Manager)
CTC: ₹18,000 – ₹30,000 per month (Based on experience & skills)
Job Description:
We are looking for an energetic and customer-focused Service Advisor (Relationship Manager) to join our Service Department at Pratik Automobiles.
The ideal candidate should have strong communication skills, a customer-first attitude, and a basic understanding of automobile servicing.
Key Responsibilities:
Greet and assist customers visiting the workshop.
Understand customer concerns and record job details accurately.
Coordinate with technicians for timely vehicle servicing and updates.
Ensure customer satisfaction and explain work done in simple terms.
Promote value-added services and maintain positive customer relations.
Handle delivery, billing, and feedback collection professionally.
Eligibility & Skills:
Graduate or Diploma in Automobile / Mechanical preferred.
Minimum 1–3 years of experience in automobile service or customer handling.
Good communication & interpersonal skills.
Knowledge of Mahindra systems will be an added advantage.
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