Service Advisor

2 days ago


Kamre Ranchi Jharkhand, India Titanium Family Full time

we are Hiring for **Service Advisor** at **Titanium Mahindra**, Kamre, Ranchi:
**Position**: Service Advisor
**Location**: Kamre, Ranchi
**Company**: Titanium Mahindra
**Salary**: Up to 18000/

**Key Responsibilities**:

- Greet customers and understand their service requirements.
- Open job cards and record customer complaints accurately.
- Coordinate with technicians to ensure timely service and repairs.
- Provide cost and time estimates to customers.
- Ensure proper follow-up and update customers on vehicle status.
- Conduct final delivery and explain the work done.
- Maintain high levels of customer satisfaction and retention.
- Handle warranty and goodwill cases as per company policy.
- Promote additional services and accessories to customers.

**Requirements**:

- Minimum **2-4 years of experience** as a Service Advisor in an automobile dealership (Mahindra experience preferred).
- Diploma/Degree in Automobile or Mechanical Engineering.
- Good communication and interpersonal skills.
- Knowledge of DMS (Dealer Management System) preferred.

**9296511430**

Pay: ₹16,500.00 - ₹18,000.00 per month

Work Location: In person


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