Assistant Manager Guest Service

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

Maintain up-to date information on room rates, current promotions, offers and packages. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Perform basic cashier activities as and when required. Well accustomed with detailed information about the Hotel, city as well...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and resolving issues...

**Greeting guests**: Welcoming guests and making them feel at home - **Check-in and check-out**: Assisting guests with the check-in and check-out processes - **Providing information**: Informing guests about the hotel's services and facilities - **Responding to requests**: Addressing guest concerns and requests in a professional and timely manner -...

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

**Position**: Guest Service Associate (GSA) **Location**: Middleton Street **Working Hours**: 10:00 AM - 10:30 PM **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Strong communication and interpersonal skills. - Excellent problem-solving abilities. - Attention to detail and a guest-oriented approach. - Ability to handle high-pressure...

o look into the day to day reservations of the tables - To see that the food is brought in time for buffet service and that buffet is replenished from time to time - To take over the hostess job in her absence - To take the beverage order of the guest and provide all meal choices such as buffet & a la carte - To ensure proper billing of tables - To ensure...

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

A Guest Relation Manager (GRM) is responsible for ensuring that guests have a pleasant and memorable experience. They act as the bridge between the guests and the management, addressing concerns, providing assistance, and maintaining high standards of customer service.job role:Greet and welcome guests warmly, ensuring they feel valued.Handle guest check-in...