Guest Services Associate

7 days ago


New Town Kolkata West Bengal, India The Vedic Village Spa Resort Full time

**Greeting guests**: Welcoming guests and making them feel at home
- **Check-in and check-out**: Assisting guests with the check-in and check-out processes
- **Providing information**: Informing guests about the hotel's services and facilities
- **Responding to requests**: Addressing guest concerns and requests in a professional and timely manner
- **Maintaining records**: Keeping a log of the front office and shift reports, and recording banquet and other functions
- **Promoting the hotel**: Looking for opportunities to enhance the guest's stay through up-selling
- **Liaising with other departments**: Working with other departments to resolve administrative and operational issues
- **Ensuring quality**: Maintaining high standards of customer service and ensuring that all aspects of the job are of quality
- **Reporting to management**: Bringing any matters that may affect the hotel's interests to the attention of management

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • New Town, Kolkata, West Bengal, India The Vedic Village Spa Resort Full time

    1. **Guest Interaction & Service**: - Greet guests warmly upon arrival and escort them to their assigned tables. - Provide guests with menus and information about daily specials or promotions. - Ensure guests are seated promptly and comfortably, providing them with necessary utensils, napkins, and water. - Respond to guest inquiries regarding menu items,...


  • Kolkata, West Bengal, India TriEdge Solutions Full time

    Job Position: - Guest Service Associate Location: Kolkata Roles & Responsiilities: Customer Service & Operations, Hospitality Operations - Maintain a well-groomed appearance and a tidy work area. - Keep Personal Grooming at the highest standard. - Perform all other duties assigned by the Manager. - Ability to listen and respond to Guest needs - Excellent...


  • Dum Dum, Kolkata, West Bengal, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...


  • Kolkata, West Bengal, India Dream Jobz Consulting Full time

    A Guest Service Associate is typically a hospitality industry professional who **provides assistance and information to guests or customers of a hotel, restaurant or other hospitality establishment**. Their main goal is to ensure that guests have a positive experience and feel welcomed as well as valued. JOB LOCATION- Laduree, Ballygunge,...


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24033490 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...


  • New Town, Kolkata, West Bengal, India THE PRIDE PLAZA HOTEL, KOLKATA Full time

    look into the day to day reservations of the tables - To see that the food is brought in time for buffet service and that buffet is replenished from time to time - To take over the hostess job in her absence - To take the beverage order of the guest and provide all meal choices such as buffet & a la carte - To ensure proper billing of tables - To ensure...


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 23201357 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...


  • Park Street, Kolkata, West Bengal, India doma and boma foods pvt ltd Full time ₹ 1,000 - ₹ 13,000 per year

    Position: Guest Service Associate (GSA)Location: Middleton StreetWorking Hours: 10:00 AM - 10:30 PMJob Summary:We are seeking enthusiastic and dedicated Guest Service Associate (GSA) to join our team. The ideal candidates will be responsible for providing top-notch customer service, maintaining cleanliness, and ensuring a smooth dining experience for our...


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24037128 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25069977 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...