Guest Service Associate

1 day ago

Greater Noida, Uttar Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
  • Maintain high standards of cleanliness and organization in public areas and guest rooms.
  • Collaborate with other departments to ensure seamless service delivery and high-quality guest experiences.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Ensure compliance with company policies and procedures while maintaining a positive and friendly attitude towards guests.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Ability to work well under pressure and manage multiple tasks simultaneously in a fast-paced environment.
  • Strong problem-solving skills are necessary to resolve guest complaints and concerns efficiently.
  • Knowledge of hospitality industry trends and best practices is essential to continuously improve service quality.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong attention to detail is needed to ensure accuracy and consistency in all aspects of work.

  • Guest Relations Executive

    2 weeks ago

    Greater Noida, Uttar Pradesh, India PVRINOX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Ensure guest satisfactionCollaborate with team on operational improvementsCoordinate housekeeping servicesMaintain high standards of hospitalityGreet guests, manage requests

  • F&B_Guest Service Associate _HIEX Greater Noida Knowledge Park

    3 days ago

    Greater Noida, Uttar Pradesh, India Holiday Inn Express and Suites Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About UsAt Holiday Inn Express, we're all about travel that's simple and smart. That means offering our guests more of what matters most – comfort, convenience, and great service. As part of IHG Hotels & Resorts, we live and deliver True Hospitality for Good.What's the Job?As a Guest Service Associate (F&B), you will ensure our restaurant and dining...

  • Guest Coordinator

    1 week ago

    Noida, Uttar Pradesh, India sudarshan tv channel Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Responsible for coordination and scheduling of guests as assigned, for Victory Channel shows, involving contacting guests and scheduling their recordings and appearancesMaintaining and promoting hospitality on behalf of Victory Channel, greeting, checking in and serving scheduled guests in a courteous, efficient and professional manner, both on-site and on...

  • Front Office Associate

    7 days ago

    Noida, Uttar Pradesh, India SARA HOTELS & RESORTS PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionSARA HOTELS & RESORTS PRIVATE LIMITED is a prominent hospitality company based in Delhi, India. The company operates with a commitment to providing excellent service and comfort to its guests. SARA HOTELS & RESORTS is known for its prime locations and quality accommodations, catering to both business and leisure travelers.Role...

  • Guest Posting Specialist

    1 week ago

    Noida, Uttar Pradesh, India Wildnet Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About Wildnet Technologies:Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects...

  • Guest Relation Executive

    3 days ago

    Noida, Uttar Pradesh, India Rama Medicare Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: Guest Relations Executive (GRE) Hospital Department: Front Office / Patient Relations Reporting To: Guest Relations Manager / Front Office Manager Location: Rama Hospital, Noida Sector- 61 Job Summary: The Guest Relations Executive (GRE) serves as the first point of contact for patients and visitors. The role involves ensuring a smooth,...

  • Guest Relation Executive

    2 weeks ago

    Noida, Uttar Pradesh, India SES FACILITY MANAGEMENT PVT LTD. Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description – Guest Relation ExecutiveWork Location: Sector 132, Noida – 201304Nearest Metro: Sector 137Key ResponsibilitiesWelcome and greet all visitors, clients, and guests with a courteous and professional attitude.Handle incoming calls, respond to queries, transfer calls to the appropriate department, and record messages when necessary.Manage...

  • Duty Manager_HIEX Greater Noida Knowledge Park

    3 days ago

    Greater Noida, Uttar Pradesh, India Holiday Inn Express and Suites Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsAt Holiday Inn Express, we're focused on travel that's simple and smart. That means easy check-ins, comfy rooms with all the essentials, and warm service that makes guests feel at home. As part of the IHG Hotels & Resorts family, we live and deliver True Hospitality for Good every day.What's the Job?As a Duty Manager, you will oversee front office...

  • It Service Desk Engineer

    2 weeks ago

    Greater Noida, Uttar Pradesh, India Teamlease Digital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Providing a Single Point of Contact (SPOC) for assistance with IT services under scopeLog IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool)Acknowledge the tickets, allocate appropriate categoryClassify the tickets as per Severity and ImpactCommunicating pertinent information...

  • Customer Service Sales Support

    2 weeks ago

    Noida, Uttar Pradesh, India RevX Hospitality Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service Sales SupportDepartment: SalesLocation: Sector 67, NoidaExperience Required: 0-4 YearsIndustry Type: HospitalityCompany Profile:RevX Hospitality is a leading provider of comprehensive revenue management solutions forthe hospitality industry. Specializing in optimizing hotel revenue through data-drivenstrategies, RevX Hospitality...