Guest Service Associate

3 days ago

Greater Kolkata Area, India Evolve Back Resorts Full time ₹ 1,50,000 - ₹ 2,50,000 per year
  • Job Role To increase customer satisfaction by providing efficient and effective billing procedure and cashiering in accordance with the standards of Evolve Back Resorts.
  • Job Descriptions
  • Guest Satisfaction: Meets and exceeds customer expectations by ensuring the excellent service and teamwork.
  • Service Standard: Provides prompt, courteous service by busing, serving, and setting tables.
  • Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping for maintaining the cleanliness.
  • Team Work: Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate to achieve the goal.
  • Upselling: Increasing the outlet revenue by consistent upselling.
  • Communication: Keeps immediate supervisor promptly and fully informed of

all problems or unusual matters of significance.

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