Guest Service Associate

2 weeks ago

Park Street Kolkata West Bengal, India doma and boma foods pvt ltd Full time ₹ 1,000 - ₹ 13,000 per year

Position: Guest Service Associate (GSA)

Location: Middleton Street

Working Hours: 10:00 AM - 10:30 PM

Job Summary:

We are seeking enthusiastic and dedicated Guest Service Associate (GSA) to join our team. The ideal candidates will be responsible for providing top-notch customer service, maintaining cleanliness, and ensuring a smooth dining experience for our guests.

Key Responsibilities:

  • Guest Interaction:
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities.
  • Attention to detail and a guest-oriented approach.
  • Ability to handle high-pressure situations.
  • Knowledge of the menu, food preparation, and beverages (especially in fine dining).
  • Welcome and assist guests upon arrival.
  • Address guest inquiries, complaints, or concerns promptly and professionally.
  • Provide information about menu items, services, or special events.
  • Service Delivery:
  • Take orders accurately and deliver food and beverages in a timely manner.
  • Ensure the table setting is clean, organized, and properly arranged.
  • Handle billing and payment processing.
  • Upselling and Recommendations:
  • Suggest menu items, beverages, or promotions based on guest preferences.
  • Promote additional services or events hosted by the establishment.
  • Coordination with Team:
  • Communicate effectively with kitchen staff and management for smooth service.
  • Collaborate with other servers or staff to manage high guest volumes.
  • Maintenance and Cleanliness:
  • Maintain cleanliness in the dining and service areas.
  • Ensure compliance with hygiene and safety regulations.

Benefits:

  • Competitive salary
  • Employee meals
  • Opportunity for career growth within the restaurant
  • Friendly and supportive work environment

If you are passionate about hospitality and eager to be part of a team dedicated to delivering an unforgettable dining experience, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: ₹10, ₹13,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Ability to commute/relocate:

  • Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • are you fine with working from 10 am - 10:30 pm?

Education:

  • Diploma (Preferred)

Experience:

  • total work: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

  • Guest Service Associate

    3 days ago

    Park Street, Kolkata, West Bengal, India doma and boma foods pvt ltd Full time

    **Position**: Guest Service Associate (GSA) **Location**: Middleton Street **Working Hours**: 10:00 AM - 10:30 PM **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: - Strong communication and interpersonal skills. - Excellent problem-solving abilities. - Attention to detail and a guest-oriented approach. - Ability to handle high-pressure...

  • Guest Service Associate

    2 weeks ago

    Kolkata, West Bengal, India TriEdge Solutions Full time

    Job Position: - Guest Service Associate Location: Kolkata Roles & Responsiilities: Customer Service & Operations, Hospitality Operations - Maintain a well-groomed appearance and a tidy work area. - Keep Personal Grooming at the highest standard. - Perform all other duties assigned by the Manager. - Ability to listen and respond to Guest needs - Excellent...

  • Guest Service Associate

    15 hours ago

    Maniktala, Kolkata, West Bengal, India AV People Kart Private Limited Full time

    **Profile: Guest Service Associate || Only Male ||** **Location: Kolkata** **Key Responsibilities**: - Greeting & Welcoming Guest. - Enhancing Guest Satisfaction - Knowledge on products, promotions & offers - Upselling of products - Following SOP laid by the organisation - Maintain cleanliness of the outlet all the time. - System handling of billing -...

  • Guest Service Associate

    2 weeks ago

    Kolkata, West Bengal, India Dream Jobz Consulting Full time

    A Guest Service Associate is typically a hospitality industry professional who **provides assistance and information to guests or customers of a hotel, restaurant or other hospitality establishment**. Their main goal is to ensure that guests have a positive experience and feel welcomed as well as valued. JOB LOCATION- Laduree, Ballygunge,...

  • Guest Services Associate

    2 weeks ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24033490 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Associate

    1 week ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 23201357 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    1 week ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24037128 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....

  • Guest Service Associate

    2 weeks ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25069977 **Job Category**Housekeeping & Laundry **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...

  • Guest Service Associate

    2 weeks ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24054387 **Job Category** Housekeeping & Laundry **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Services Associate

    2 weeks ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24055922 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...