Guest Service Officer

Customer Service RepresentativeWe are seeking a dynamic and customer-focused individual to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.Key Responsibilities:Reservation Management: Manage room reservations, group bookings, and event...

Maintain up-to date information on room rates, current promotions, offers and packages. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Perform basic cashier activities as and when required. Well accustomed with detailed information about the Hotel, city as well...

**Greeting guests**: Welcoming guests and making them feel at home - **Check-in and check-out**: Assisting guests with the check-in and check-out processes - **Providing information**: Informing guests about the hotel's services and facilities - **Responding to requests**: Addressing guest concerns and requests in a professional and timely manner -...

A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is **a customer service-oriented employee who essentially greets hotel guests**. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. **Job Types**: Full-time, Regular...

1. Administer guests’ departure on everyday basis. 2. Monitor the reservation inquiries and assist hotel authority to increase revenue. 3. Manage client communication and give assistance on phone as well as in person too. 4. Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business. 5. Monitor...

**Job Number** 24055922 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Job DescriptionInterContinental Hotels Group (India) Pvt. Ltd is looking for Guest Service Associate- Housekeeping to join our dynamic team and embark on a rewarding career JourneyResponsibilities:- Maintain cleanliness and orderliness of guest rooms and public areas- Perform routine cleaning tasks such as dusting, vacuuming, and mopping- Replenish supplies...

1. **Guest Interaction & Service**: - Greet guests warmly upon arrival and escort them to their assigned tables. - Provide guests with menus and information about daily specials or promotions. - Ensure guests are seated promptly and comfortably, providing them with necessary utensils, napkins, and water. - Respond to guest inquiries regarding menu items,...

o look into the day to day reservations of the tables - To see that the food is brought in time for buffet service and that buffet is replenished from time to time - To take over the hostess job in her absence - To take the beverage order of the guest and provide all meal choices such as buffet & a la carte - To ensure proper billing of tables - To ensure...

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