Regional Expert Training Manager

Job Description

Were Haleon, a new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. Whats more, were achieving it in a company that were in control of. In an environment that were co-creating. And a culture thats uniquely ours.

Training is a key pillar for the success of the Expert organization. Being a highly scientific content & communication intensive function, The RETM plays a critical role in establishing the required skill sets and knowledge amongst the Expert regional field force.

The Regional Expert Training Manager shall help:

• Work closely with the Capability & effectiveness lead to create a training plan and develop training material based on needs assessment.
• Induct & on-board new recruits on the scientific know-how, along with the Haleon selling model.
• Update & train the target audience on any improvements on the scientific domain relevant to Expert detailed products.
• Enhance in-clinic effectiveness through:
  • Improvement of detailing quality.
  • Better use of inputs & sales support tools.
  • Support flawless activations.
• Provide forums to foster a positive environment, thereby improving sales force morale, with higher engagement and lower attrition. Ensure awareness of ethical and legal responsibilities.

Key Responsibilities

• Deliver comprehensive brand science induction to new Expert Sales Executives (ESEs).
• Deliver The 6 steps of a call module and drive Expert DNA on field.
• Train a team of Expert Sales Representatives and Zonal Expert Sales Managers.
• Assess training needs, coaching & development of new/existing Representatives to deliver best-in-class HCP engagement and in-clinic effectiveness during joint field work.
• Provide feedback to Field Managers and National Expert Training Manager on competency development.
• Prepare quarterly and annual Regional Training plans in consultation with National Expert Training Manager based on regional requirements.
• Enhance in-clinic effectiveness within the team by structured on-the-Job Coaching involving objectives, action plan & review.
• Develop training material for the skill development of ESEs and design question banks to evaluate understanding of brand science and promotion.
• Roll out Skills/development programs as identified in the PDP/my plan document for all Reps under his/her span of control.
• Roll out national launches/refresher courses/disease updates and WSFE modules, ensuring rollouts of Haleon SOPs to help compliance on Haleon values/policies.
• Evaluate and accredit Reps/Managers on-going evaluation of progress (Online Tests).
• Accreditation of Field staff as per Academy standards.
• Aid Expert Marketing team in briefings/cycle meetings/product knowledge rollouts.
• Extend support to guide and train the commercial team in science content delivery.
• Assist in the recruitment of Medical representatives.

Requirements:

• Minimum Level years of Experience BSc Pharma OR M.Pharm/MBA specialising in Science or Pharmacy.
• 8 years work experience in the pharmaceutical industry with at least 3-5 years as Regional Training Manager in a Pharma MNC.

Incumbent Should:

• Have a good understanding of the Sales Training Models.
• Possess strong training skills/coaching skills.
• Have great communication, presentation, and facilitation skills.
• Have great influencing ability.
• Dimensions - Product Knowledge / Competencies / Work practices / Accreditation.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

Were striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us?

Find out what life at Haleon is really like

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state, or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleons compliance with all federal and state US Transparency requirements.

Locations: Kolkata RSO East

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