WFM Scheduling and Capacity Planning Analyst BPO Bangalore

Job DescriptionSenior Analyst/Team Lead - WFM Capacity PlanningWe are seeking a highly skilled Senior Analyst/Team Lead to lead our Workforce Management (WFM) Capacity Planning team. The ideal candidate will have experience in capacity planning, workforce management, and resource planning, with a strong understanding of scheduling, shrinkage, and AHT...

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...

Role: WFM SpecialistMin 5+ Years of experience in WFM (Workforce Management) in BPO/ Contact Centre SettingsStrong understanding on Capacity Planning & ForecastingUK Shift5 Days WorkingLocation: BangaloreImmediate joiners preferredCallAnumeha: Priyanka: Send resume to

We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting.Please Note- Must have strong experience in Capacity Planning & Forecasting.Interview Mode- Face to Face on 4th Sep 25Location - BangaloreExperience Years9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantageNotice Period - Immediate - 45 Days...

Build, maintain, update capacity planning files/models align forecasted demandAnalyze historical data call volumes AHT, shrinkage, attrition, productivity to project hiring plansWork closely finance, HR, ops to align workforce capacity budgets SLAs Required Candidate profileProvide proactive insights on staffing gaps, risks, recommendationsSupport long-term...

Role: Analyst, Planning & SchedulingDesignation: Analyst, Planning & SchedulingLocation : BangaloreQualification : GraduationYears Of Exp:  4 yrsRole and Key responsibilities:resources to ensure optimal staffing levels and efficiency. Key responsibilities includeforecasting demand, building schedules, managing time-off requests, and monitoringproductivity....

Individual contributor, client-facing role. End-to-end WFM scheduling & occupancy management. Headcount & FTE calculation, reporting, and analysis. Required Candidate profileStrong communication skills. WFM & scheduling expertise. Experience in occupancy metrics and workforce calculations. Call or Whatsapp @ / / /

Job Title: Scheduler - Workforce Management (WFM)Department: WFMJob Summary:The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to...

Job Summary We are seeking a dynamic and experienced Manager – Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions.The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...

Job DescriptionWho We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues...