WFM Planning and Scheduling

Job Title: Scheduler - Workforce Management (WFM)Department: WFMJob Summary:The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to...

Role: Analyst, Planning & SchedulingDesignation: Analyst, Planning & SchedulingLocation : BangaloreQualification : GraduationYears Of Exp:  4 yrsRole and Key responsibilities:resources to ensure optimal staffing levels and efficiency. Key responsibilities includeforecasting demand, building schedules, managing time-off requests, and monitoringproductivity....

Overview The Role We are seeking a highly skilled and experienced Supervisor, WFM Analyst to join our customer service organization. This is an individual contributor role that requires hands-on expertise in Workforce Planning, Real-Time Consistency, Scheduling, and MIS Reporting. The ideal candidate will bring a deep understanding of WFM operations across...

Job DescriptionSenior Analyst/Team Lead - WFM Capacity PlanningWe are seeking a highly skilled Senior Analyst/Team Lead to lead our Workforce Management (WFM) Capacity Planning team. The ideal candidate will have experience in capacity planning, workforce management, and resource planning, with a strong understanding of scheduling, shrinkage, and AHT...

Role: WFM SpecialistMin 5+ Years of experience in WFM (Workforce Management) in BPO/ Contact Centre SettingsStrong understanding on Capacity Planning & ForecastingUK Shift5 Days WorkingLocation: BangaloreImmediate joiners preferredCallAnumeha: Priyanka: Send resume to

Leading BPO in Noida Hiring for Supervisor WFM- Planning & Scheduling Experience 3+ Years Role and Key Responsibilities:  Understanding of Capacity Plan, scheduling and rostering.  Skill-Based Scheduling for in-house agents  Define agents according to skills and proficiencies  Compares over/under staffing with total staffing hours. Measures...

Job DescriptionJob DescriptionWho We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented...

Job DescriptionWho We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues...

Who We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering...

Job DescriptionThe WFM Director provides vision and leadership to the Results organization in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration.In This Role You Will- Directly manages a team of planning and tactical analysts.- Create strategic recommendations to improve productivity while...