WFM Capacity Planning Specialist

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...

Role: WFM SpecialistMin 5+ Years of experience in WFM (Workforce Management) in BPO/ Contact Centre SettingsStrong understanding on Capacity Planning & ForecastingUK Shift5 Days WorkingLocation: BangaloreImmediate joiners preferredCallAnumeha: Priyanka: Send resume to

Job DescriptionSenior Analyst/Team Lead - WFM Capacity PlanningWe are seeking a highly skilled Senior Analyst/Team Lead to lead our Workforce Management (WFM) Capacity Planning team. The ideal candidate will have experience in capacity planning, workforce management, and resource planning, with a strong understanding of scheduling, shrinkage, and AHT...

Must have Min 3 to 4yrs exp in WFM Scheduling and Capacity Planning from BPO.End to End Scheduling exo required from BPO Contact Center.Occupancy/ Headcount Calculations.Fluent in EnglishCall send CV

We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting.Please Note- Must have strong experience in Capacity Planning & Forecasting.Interview Mode- Face to Face on 4th Sep 25Location - BangaloreExperience Years9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantageNotice Period - Immediate - 45 Days...

Job Summary We are seeking a dynamic and experienced Manager – Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions.The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...

Individual contributor, client-facing role. End-to-end WFM scheduling & occupancy management. Headcount & FTE calculation, reporting, and analysis. Required Candidate profileStrong communication skills. WFM & scheduling expertise. Experience in occupancy metrics and workforce calculations. Call or Whatsapp @ / / /

Job Title: Scheduler - Workforce Management (WFM)Department: WFMJob Summary:The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to...

Hiring WFM for the leading MNCLocation: Bangaloreexperience: 7-15 yearsShifts: UK ShiftExcellent communication skillsshould have relevant experience into Capacity planning, volume forecasting, IEX, Excel, Verint, Avaya CMS, Aspect

Dear Applicants,We are hiring for WFM RTA Executive for Bangalore location work from office.Preferred someone can join in a week.Fresher's and non-relevant applicant experience kindly ignoreJob descriptionRTA is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume,...