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WFM Forecasting Specialist Data Science Optional Bangalore

2 weeks ago

Bengaluru, Karnataka, India White Horse Manpower Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Create, validate, manage workforce forecasts across multiple channel

Apply statistical models forecasting methodologies data science knowledge is an added advantage

Analyze historical trends, call volumes, seasonality to predict workforce requirement

Required Candidate profile

Collaborate operations, scheduling, capacity teams to align forecasts with business goals

Forecasting tools WFM system Aspect, Verint, NICE, Genesys

Data science /advanced analytics knowledge optional

Perks and benefits

Perks and Benefits