
WFM || Workforce Management || Uk Shift || Bangalore
1 day ago
Hiring WFM for the leading MNC
Location: Bangalore
experience: 7-15 years
Shifts: UK Shift
Excellent communication skills
should have relevant experience into Capacity planning, volume forecasting, IEX, Excel, Verint, Avaya CMS, Aspect
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Workforce Management
4 weeks ago
Bengaluru, Karnataka, India Gainwell Technologies Full timeWFM - Capacity Planning In Workforce Management WFM long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods often considering seasonal trends market changes and business strategies Key responsibilities of a WFM long-term forecasting role Analyzing historical data ...
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Workforce Management
4 weeks ago
Bengaluru, Karnataka, India Gainwell Technologies Full timeWFM - RTA Real Time Adherence A WFM RTA Workforce Management Real-Time Analyst is responsible for actively monitoring and managing call volumes agent availability and workload distribution in real-time to ensure service level agreements are met This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...
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Workforce Management
7 days ago
Bengaluru, Karnataka, India Gainwell Technologies LLC Full time ₹ 1,50,000 - ₹ 28,00,000 per yearWFM - RTA (Real Time Adherence)A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...
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Workforce Management Analyst
3 days ago
Bengaluru, Karnataka, India Gainwell Technologies LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWorkforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...
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Workforce Management
1 week ago
Bengaluru, Karnataka, India Gainwell Technologies Full time ₹ 15,000 - ₹ 28,00,000 per yearWFM - Capacity PlanningIn Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.Key responsibilities of a WFM long-term forecasting role:Analyzing historical...
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Jr. WFM analyst
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Bengaluru, Karnataka, India DBiz ai solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Junior Workforce Management (WFM) AnalystJob Type: Full-timeAbout the Role:We are seeking a detail-oriented Junior Workforce Management (WFM) Analyst to join our team. The ideal candidate will assist in various WFM tasks, including MIS reporting, process documentation, flow diagram creation, headcount report maintenance, and skill updates. This...
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Legion WFM Solutions Architect
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WFM Intern
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Bengaluru, Karnataka, India UnlockDiscounts Full timeStipend: UnpaidTenure: 3 MonthsWork mode: Fully remoteCompany DescriptionUnlockDiscounts is your destination for incredible deals on a variety of products. We offer high-quality affiliate items at unbeatable prices, ensuring customers save big with every purchase. From fashion essentials for women, men, and kids to cutting-edge electronics, including phones,...
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Director - Workforce Management (WFM)
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Lead Specialist WFM-8
1 week ago
Bengaluru, Karnataka, India Target Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWFM Lead SpecialistAbout us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that...