Workforce Management

Job description:We are seeking a seasoned Senior Workforce Manager to optimize our high-volume, fast-paced IT support environment through advanced pattern analysis and forecasting. This role focuses on identifying and analyzing predictable volume patterns to deliver precise staffing and scheduling recommendations. The ideal candidate will excel at...

SummaryIn Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.Your role in our missionAnalyzing historical data - Reviewing past sales trends, stakeholder behavior, and...

Job Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...

We are looking for 17+ yrs of experience in workforce management / HR Analytics for a leading global BFSI Organization.Key Responsibilities:Partner closely with Workforce Management, Talent Management, and Procurement teams to deliver integrated workforce solutions.Lead workforce optimization initiatives , balancing build, buy, borrow, and bot strategies...

SummaryA WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their...

Workforce Management (Forecasting)Date – Location – Remote IndiaTiming - Shift Timings - US Time (9 hours shift between 7AM-7PM EST)Req ID A WFM (Workforce Management) short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends, allowing a company to accurately schedule...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

Duties The Contingent Workforce Specialist will provide operational support to the Contingent Workforce Program team. This role will be responsible for managing daily program activities and will partner closely with Adobe internal teams, as well as our managed service provider. In addition to day-to-day support activities, this role will also drive our audit...

What success looks like in this role: Job ResponsibilitiesActively partners with business unit leaders to build and implement workforce strategies that address dedicated and leveraged staffing needs, aligning with organizational objectives and growth trajectories.Leads hands-on development of workforce models and resource allocation plans, directly managing...