Workforce Management Analyst

Job Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

WFM - RTA (Real Time Adherence)A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day...

Job description:We are seeking a seasoned Senior Workforce Manager to optimize our high-volume, fast-paced IT support environment through advanced pattern analysis and forecasting. This role focuses on identifying and analyzing predictable volume patterns to deliver precise staffing and scheduling recommendations. The ideal candidate will excel at...

Organization: At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

What success looks like in this role: Job ResponsibilitiesActively partners with business unit leaders to build and implement workforce strategies that address dedicated and leveraged staffing needs, aligning with organizational objectives and growth trajectories.Leads hands-on development of workforce models and resource allocation plans, directly managing...

Responsibilities:* Conduct real-time analysis, forecast demand, roster staff* Collaborate with stakeholders on workforce planning & capacity management* Develop & implement WFM strategies, policies & proceduresHealth insuranceProvident fund

WFM - Capacity PlanningIn Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.Key responsibilities of a WFM long-term forecasting role:Analyzing historical...

Job Description Workforce Management RTA Date: Oct 23, 2025Location: Bangalore, KA, IN, 560100Req ID: 32094Work Mode: Remote India A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This...

We are looking for a self-motivated, energetic Reporting and Analytical manager to join our Global Human Resources (GHR) Workforce Planning and Insights Team. The role will manage a team, creating and implementing strategies and driving continuous improvement within the function. The Ideal candidate will be responsible for providing timely and high-quality...