Customer Service Representative

About UsAjay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.About the RoleWe are seeking a Customer Relationship Representative (CRR) to oversee client...

Handling Customer Inquiries: Answering questions about products, services, and company policies. Problem Resolution: Addressing and resolving customer complaints, technical issues, and other concerns. Communication: Communicating effectively with customers through various channels (phone, email, chat). Record Keeping: Maintaining accurate records of customer...

Process: Bpo Telecaller (Outbound process) Requirements: Minimum qualification: 12th Pass Languages: Hindi & Marathi Freshers and experienced candidates can apply Salary: 12,200 In-Hand + Unlimited Incentives Immediate Joining | Day Shift Only Required Candidate profileQualification: HSC Pass Location: Wadgaon Sheri, Pune For interview scheduling,...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Job Description We're looking for a good skilled call centre representative to join our team, managing of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions,...

Responsibilities:Manage customer queries via phone, email & chatCollaborate with teams on product improvementsEnsure timely resolutions within SLA'sMaintain high NPS scores through exceptional serviceAnnual bonus

Picking:Accurately pick products from warehouse shelves according to order sheets.Ensure the correct quantity and quality of products are picked. Packing:Carefully pack items ensuring they are secure for dispatch.Label packages correctly, including barcodes, addresses, and handling instructions. Scanning & Inventory Management:Scan items using handheld...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.Job...

Walk-In Drive @ Amazon for Customer Service Associates (Work from Office ) August 21st & 22nd | PuneLooking for a career with Amazon? Heres your chanceWere hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive.Walk-in Interview Details:Dates: Thursday, August 21st & Friday, August 22nd, 2025Time: 9:00 AM to 12:00...

Identifying and contacting new potential clients through various methods, including referrals and cold-calling. Product Presentation and Demonstration: Showcasing products or services, explaining their features and benefits to prospective customers. Customer Relationship Management: Building and maintaining positive relationships with both new and existing...