
Customer Relationship Representative
2 days ago
About Us
Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.
About the Role
We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.
Responsibilities
· Serve as the first point of contact for customers.
· Handle queries, complaints, and provide solutions.
· Coordinate with sales & operations for order processing and delivery.
· Maintain customer records and share feedback with management.
· Support in upselling/cross-selling opportunities.
Requirements
· Graduate in Business/Marketing/Engineering (preferred).
· 1–2 years of experience in customer service or sales support.
· Strong communication, problem-solving, and interpersonal skills.
· Proficiency in MS Office; CRM knowledge is a plus.
Benefits
· Training & career growth opportunities
· Supportive work environment
How to Apply:
Send your CV [ / ] with subject line: Application – Customer Relationship Representative (CRR)
OR
Call Us:
Job Types: Full-time, Permanent
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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