Customer Relationship Executive

21 hours ago


Delhi, Delhi, India DC Consultants Full time ₹ 2,50,000 - ₹ 5,00,000 per year


Job Description:

We have an opening for the position of Customer Relationship Executive for a Reputed Company at the Delhi (Okhla Phase 2) location.

Key responsibilities :

  • Responsible for taking calls, and responding to emails and chats.
  • Handle customer complaints, and provide appropriate solutions and alternatives within the time limits
  • The candidate will be aligned with our Customer Support vertical and help us manage/resolve customers' queries, handle escalations and complaints of dissatisfied customers & giving the best resolutions.
  • Strong ability to multitask and take fast decisions independently 
  • Maintains composure and patience with customers 
  • Strong listening and presentation skills 
  • Ability to multitask, prioritize, and manage time effectively. 
  • Passionate, ambitious, and aspiring toward Customer Support

Working Days - 6 days

Candidate Profile :

  • Good English communication and English writing skills.
  • Good follow-up skills



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