Team Lead

13 hours ago


Navi Mumbai, Maharashtra, India VitalityBSS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company: Vitality BSS

Location: Mahape, Navi Mumbai

Website:

About Vitality BSS:

Vitality is a leading provider of business support solutions for healthcare organizations in India

and the USA. As one of the reputed names in the attorney support, medico-legal, medical

billing, medical records review and teleradiology services our firm has the expertise to

maximize revenue and reduce operating costs for different organizations in this field.

Key Responsibilities:

Oversee day-to-day operations for Medical Transcription, Medical Record Listing and

Medical Record Summarization.

Ensure adherence to client-specific guidelines, productivity benchmarks, and quality

standards.

Monitor team performance, allocate work effectively, and manage schedules to

ensure timely delivery.

Provide coaching and mentorship to team members to build skills and improve

efficiency.

Conduct regular audits and quality checks.

Identify areas of improvement and implement corrective actions or process

enhancements.

Act as a key point of contact for client communications including updates, escalations,

and feedback.

Ensure timely communication of requests, deadlines, and any changes in process.

Maintain professional and effective client relationships.

Desired Skills:

Leadership and team-building skills

Problem-solving and analytical mindset

Client-centric approach with adaptability to changing requirements

Ability to multitask and prioritize under pressure

Contact : Vinay HR


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