Client/ Customer Relationship Executive

13 hours ago

Mohali, Punjab, India Scorpius Technology Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Scorpius Technology Pvt. Ltd. is looking for a proactive and communication-savvy Client/ Customer Relationship Executive to join our team. We specialize in digital marketing and web development, and we need someone who can build strong relationships with clients/customers, ensure smooth coordination, and help us deliver outstanding service.

Job Responsibilities:

  • Serve as the primary contact for clients/ customers, maintaining regular and professional communication.
  • Understand client/customer needs across SEO, PPC, web development, and digital marketing services.
  • Coordinate with internal teams to ensure timely project delivery and quality outcomes.
  • Assist in onboarding new clients/customers, collecting requirements, and setting up communication channels.
  • Keep client/customer information and project status updated in CRM tools.
  • Schedule and manage client/customer meetings, feedback sessions, and follow-ups.
  • Share campaign and project reports, helping clients/customers understand results and progress.
  • Identify and suggest additional services that match the client's/customer's goals and growth.
  • Handle client/customer concerns or queries promptly and effectively.
  • Support the sales team with client/customer renewals and service upgrades.

Job Types: Full-time, Fresher, Volunteer

Pay: ₹10, ₹20,000.00 per month

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • On a scale of 1 to 10, how would you rate your communication skills when interacting with foreign clients?

Language:

  • English (Required)

Work Location: In person

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