Customer Relationship Management Manager

14 hours ago


Mohali, Punjab, India Ultimate Facility Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Ultimate is a leading provider of facility management solutions, offering tailored services to residential, commercial, and industrial clients across Tricity (Chandigarh, Mohali, and Panchkula). We focus on creating clean, safe, and efficiently managed environments through professional expertise and trained personnel. Our services include commercial or residential cleaning, deep cleaning, office and pantry boy services, full-time maid cleaning, pest control, sanitization, and security services. We prioritize reliability, discretion, and service excellence, serving a diverse range of clients with customized service packages and consistent quality control.

Role Description

This is a full-time on-site role for a Customer Relationship Management Manager located in Sahibzada Ajit Singh Nagar. The CRM Manager will oversee day-to-day CRM activities, manage customer relationships, develop and implement CRM strategies, and coordinate with sales and marketing teams. The role includes analyzing customer data, segmenting the market for targeted campaigns, and using project management skills to ensure timely execution of CRM projects and initiatives.

Qualifications

  • Strong Analytical Skills for data-driven decision making
  • Excellent Communication skills for engaging with clients and collaborating with teams
  • Sales and Market Segmentation experience to effectively target and engage customers
  • Project Management skills to plan, execute, and oversee CRM projects
  • Proficiency in CRM software and tools
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Bachelor's degree in Business, Marketing, or a related field
  • Previous experience in facility management or related industry is a plus


  • Mohali, Punjab, India Skyway Solution Full time ₹ 1,80,000 per year

    CRM–Crypto Division Salary : Upto 18 k Location: Mohali Work From Home after 10 days of initial offline training Shift :6:00 PM – 3:00 AM Laptop Mandatory Excellent comm skills Basic knowledge of crypto Call/WhatsApp: HR Sanjna Required Candidate profileGraduateStrong problem-solving skills and ability to build lasting client...


  • Mohali, Punjab, India Fitelo [ NO GUILT FITNESS AND NUTRITION] Full time ₹ 21,000 - ₹ 2,90,000 per year

    Role: Relationship ManagerJob Type: Full-timeLocation: Work from Mohali - OfficeAbout Fitelo:Fitelo is a fast-paced Indian D2C Health-tech startup looking to hire sales talent. It is an AI-poweredonline platform for weight loss and the management of chronic diseases. The company was foundedwith a vision to help customers take the healthier route by eating...


  • Mohali, Punjab, India One O Sports Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Client Relations & Order Management Executive (Female)Salary: ₹30,000 - ₹40,000 per monthOne O Sports is a premium custom sportswear and cricket equipment manufacturer, renowned for delivering world-class products to elite clients across the globe. We specialize in high-end custom jerseys, team apparel, and premium sports gear, and we are now looking for...


  • Mohali, Punjab, India Chaitanyahr Consultancy Full time

    Job DescriptionRoles and Responsibilities :- Hiring for International , Domestic and Premium Domestic Accounts.- Addressing a customer, answering calls and solving queries.- Building loyal customer relationship.- Maintaining database of customers.- Providing telephonic service to the customers.- Good at Kannada language.- Manageable in English Speaking.Key...


  • Mohali, Punjab, India Suntrust Capital IMF LLP Full time

    A customer relationship manager is a professional who builds and maintains strong, long-term and beneficial relationships with an organisation's customers.Experience0 - 3 YearsNo. of Openings15EducationHigher Secondary, Any Bachelor Degree, Post Graduate Diploma, Secondary SchoolRoleCustomer Relationship ExecutiveIndustry TypeCall Centre / BPO / KPO / ITES /...


  • Mohali, Punjab, India Conversion Perk Private Limited Full time ₹ 30,000 - ₹ 4,50,000 per year

    Role Overview:We are looking for a passionate and strategic Client Relationship Manager to lead the development and execution of brand strategies across digital platforms. You will be the key point of contact between our clients and internal teams, ensuring consistency, creativity, and alignment with the brand's vision.Key Responsibilities:Develop and...


  • Mohali, Punjab, India JungleWorks Full time

    Job DescriptionLocation: Mohali, IndiaStipend: 15,000 (with a chance of performance based PPO)Duration: 6 monthsSummary:Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.Your Roles and Responsibilities:Manage relationships with International clients to ensure successful...


  • Mohali, Punjab, India Lytegen Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...


  • Mohali, Punjab, India TAC Security Full time

    We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. You'll act as the trusted advisor, advocate, and liaison between the customer...


  • Mohali, Punjab, India Scorpius Technology Full time ₹ 1,00,000 - ₹ 20,00,000 per year

    Scorpius Technology Pvt. Ltd. is looking for a proactive and communication-savvy Client/ Customer Relationship Executive (Preferred Female Candidates) to join our team. We specialize in digital marketing and web development, and we need someone who can build strong relationships with clients/customers, ensure smooth coordination, and help us deliver...