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Customer Support Executive

2 weeks ago

Mohali, Punjab, India Xtecglobal Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Job Description – Client Relationship Executive (International – Australian Clients)

Location: Mohali, Punjab

Experience: 6 Months – 1 Year

Job Type: Full-Time

About the Role

We are looking for a motivated Client Relationship Executive with experience in customer service or sales to communicate and build lasting relationships with our Australian clients. The ideal candidate should have excellent English communication skills, confidence over calls, and the ability to achieve client satisfaction while driving sales opportunities.

Key Responsibilities

  • Handle outbound and inbound calls with Australian clients in a professional manner.
  • Communicate company services effectively and persuasively.
  • Build, maintain, and strengthen client relationships.
  • Understand client needs and recommend suitable solutions.
  • Address client queries with accurate and timely information.
  • Maintain call records, client databases, and follow-ups.
  • Meet daily/weekly performance and sales targets.

Requirements

  • 6 months – 1 year of experience in customer service or sales (international calling preferred).
  • Excellent verbal communication skills in English.
  • Strong listening, negotiation, and problem-solving abilities.
  • Willingness to work flexible shifts (aligned with Australian time zone).
  • Basic computer knowledge (MS Office/CRM tools).

What We Offer

  • Competitive salary package with performance incentives.
  • Opportunity to work directly with international clients.
  • Supportive and growth-oriented work environment.

How to Apply:

Mail your CV to:

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person