
Client Success Executive
2 days ago
The Client Success Executive role is to support our SEO & Performance Marketing projects. The role involves client communication, reporting, and team coordination to ensure the smooth execution of campaigns.
Key Responsibilities
- Serve as the
primary point of contact
for day-to-day client communication.
- Coordinate with SEO & performance marketing teams to ensure client deliverables are met.
- Prepare and share
weekly/monthly performance reports
(Google Analytics, Ads Manager, SEO tools, etc.).
- Document client requirements and ensure accurate execution by internal teams.
- Track project timelines, deliverables, and escalate issues when necessary.
- Maintain strong client relationships by addressing queries promptly and professionally.
- Support account managers in client meetings with insights and updates.
- Ensure consistency in
internal team communication
for ongoing projects.
Required Skills & Qualifications
- Bachelor's degree in Marketing, Business, or related field.
- 1–3 years of experience in
digital marketing client servicing/account coordination
(preferred).
- Basic understanding of
SEO, Google Ads, Meta Ads, and analytics tools
.
- Strong skills in
Excel/Google Sheets, as well as PowerPoint/Google Slides
for reporting.
- Excellent communication skills (written & verbal).
- Strong organisational skills with attention to detail.
- Ability to multitask and work in a fast-paced environment.
Key Traits We Value
- Proactive and solution-oriented mindset.
- Client-first attitude with accountability.
- Team player with strong coordination abilities.
- Eagerness to learn and grow in the field of digital marketing.
- Candidates with strong
reporting + tool knowledge (GA4, Looker Studio, Ads Manager)
will be preferred.
- Candidates holding
Google certifications, Meta Blueprint, HubSpot, or other reputed certifications
will have an added advantage.
Package: 3-3.8 LPA
Candidates with experience & advanced reporting skills & certifications can command the higher bracket.
Location:
Mohali
Employment Type:
Full-time- Mon- Fri
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