
Client Account Manager
3 days ago
We are looking for a dynamic and results-driven Business Development Manager (BDM) with a strong focus on Client Account Management. The ideal candidate will be responsible for building long-term relationships with clients, ensuring client satisfaction, driving account growth, and identifying new business opportunities.
Key Responsibilities
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain strong, long-lasting client relationships.
- Understand client needs, business objectives, and challenges to offer tailored solutions.
- Develop and execute account management strategies to ensure client retention and satisfaction.
- Upsell and cross-sell company products/services to existing clients.
- Manage contract renewals and negotiations with clients.
- Collaborate with internal teams (delivery, marketing, and operations) to ensure timely and successful delivery of solutions.
- Identify new opportunities for growth within existing accounts and drive revenue expansion.
- Prepare and present business reviews and reports for key accounts.
- Achieve revenue and client satisfaction targets set by the organization.
Skills & Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
- 3–7 years of proven experience in Business Development / Account Management roles.
- Strong understanding of client servicing and relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple accounts and priorities simultaneously.
- Strong problem-solving mindset with a consultative approach.
- Experience in IT services / Digital Marketing / Software Development industry will be an added advantage.
What We Offer
- Competitive salary and performance-based incentives.
- Opportunity to work with global clients and diverse projects.
- Growth-oriented work culture with career advancement opportunities.
- Collaborative team environment with supportive leadership.
Job Type: Full-time
Pay: ₹30, ₹100,000.00 per month
Work Location: In person
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