Junior Account Manager

2 days ago

Mohali, Punjab, India Void2One Solutions Full time ₹ 30,000 - ₹ 35,000 per year

Void2one Solutions HIRING Junior Account Manager

Job role: We are seeking a motivated Junior Account Manager to support client relationships, coordinate day-to-day operations, and ensure smooth communication between clients and internal teams. The role involves handling client queries, maintaining account records, preparing reports, and assisting senior managers in achieving account goals. This is a UK shift role, offering exposure to international clients and opportunities for career growth.

Job details:

  • Job position: Junior Account Manager
  • Qualification: Graduation or PG in Finance or Accounts
  • Experience: 1-2 yrs OR Freshers & BPO/KPO experience candidates are also welcome with Fluent English speaking.
  • Job Location: Sector 67, Mohali
  • Salary Package: 30-35k CTC
  • Full-time job, Work from office, Immediate Joiners required
  • 6 days working, cab facility—pick & drop available
  • No Single leave during probation (3 months).
  • UK shift (Monthly rotational), fluent English-speaking skills required

Required Skills:

  • Excellent communication skills in English (spoken and written).
  • Ability to work in UK shifts with monthly rotational schedule
  • Prior customer support/BPO experience is an advantage (freshers welcome)
  • Strong problem-solving and interpersonal skills
  • Basic knowledge of customer service tools and CRM systems preferred

Key Responsibilities:

  • Resolve product- or service-related queries in a professional and timely manner
  • Maintain accurate records of customer interactions in the CRM system
  • Ensure excellent customer satisfaction by providing empathetic and effective support
  • Meet performance metrics such as response time, resolution rate, and quality standards
  • Handle inbound and outbound calls, emails, and chats for the UK.

Perks & Benefits:

  • Rotational UK shifts
  • 6 days working
  • On-time salary
  • Fun activities
  • Cab facility
  • Performance-based increments
  • Better growth opportunities
  • Internal Job Posting (IJP) for career growth
  • Positive work environment with learning opportunities

Interested candidates for this role can apply here:

You can also share your resumes at or connect on WhatsApp).

Kind regards,

HR Team

Void2one Solutions

Contact:

Email:

Linktree:

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Application Question(s):

  • Do you have fluent English-speaking skills to talk to US or UK clients?
  • Are you sure that you're comfortable with rotational UK shifts at any time of 24 hrs?
  • Do you have relevant experience in international accounting, or are you a fresher in this domain?

Work Location: In person

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