
Junior Account Manager
2 days ago
1. Junior Account Manager (1 Opening)
- Location: Mohali
- CTC: ₹31,000/month
- Experience: 1+ year (Freshers with strong skills can also apply)
- Joining: ASAP (Can join from Monday)
- Shift: UK Shift (Monthly rotational)
Role Overview:
We are seeking a motivated Junior Account Manager to support client relationships, coordinate day-to-day operations, and ensure smooth communication between clients and internal teams. The role offers exposure to international clients and career growth opportunities.Key Responsibilities:
- Resolve product/service-related queries professionally and on time
- Maintain accurate records of customer interactions in CRM
- Ensure excellent customer satisfaction through empathetic and effective support
- Meet performance metrics (response time, resolution rate, quality standards)
- Handle inbound/outbound calls, emails, and chats for UK clients
Qualifications & Skills:
- Excellent communication skills in English (spoken & written)
- Ability to work in UK shifts (rotational)
- Prior customer support/BPO experience preferred (freshers welcome)
- Strong problem-solving and interpersonal skills
- Basic knowledge of customer service tools and CRM systems is a plus
Benefits:
- Opportunity to work with a product-based company
- Internal Job Posting (IJP) program for career growth
- Positive work environment with learning opportunities
2. CCTV Surveillance Executive (2 Openings)
- Location: IT Park, Chandigarh (Team will shift to Mohali after 2 months)
- CTC: ₹20,000/month
- Shift: Rotational, 24x7 | 6 Days Working
- Job Type: Full-time, Permanent
- Joining: Immediate (preferred candidates who can join the next day)
Responsibilities:
- Monitor and operate security cameras in real-time
- Report suspicious, illegal, or unusual activities
- Identify and document evidence to assist in investigations
- Analyze monitored areas for potential security risks and recommend solutions
Requirements:
- Basic knowledge of Excel/Google Sheets for reporting
- Strong attention to detail and vigilance
- Prior experience in a similar role is a plus
Benefits:
- Health Insurance
- Provident Fund
Job Type: Full-time
Pay: ₹21, ₹31,524.89 per month
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