Junior Account Manager

19 hours ago

Mohali, Punjab, India Hunting Cherry Full time ₹ 2,52,000 - ₹ 3,78,295 per year

1. Junior Account Manager (1 Opening)

  • Location: Mohali
  • CTC: ₹31,000/month
  • Experience: 1+ year (Freshers with strong skills can also apply)
  • Joining: ASAP (Can join from Monday)
  • Shift: UK Shift (Monthly rotational)

Role Overview:

We are seeking a motivated Junior Account Manager to support client relationships, coordinate day-to-day operations, and ensure smooth communication between clients and internal teams. The role offers exposure to international clients and career growth opportunities.Key Responsibilities:

  • Resolve product/service-related queries professionally and on time
  • Maintain accurate records of customer interactions in CRM
  • Ensure excellent customer satisfaction through empathetic and effective support
  • Meet performance metrics (response time, resolution rate, quality standards)
  • Handle inbound/outbound calls, emails, and chats for UK clients

Qualifications & Skills:

  • Excellent communication skills in English (spoken & written)
  • Ability to work in UK shifts (rotational)
  • Prior customer support/BPO experience preferred (freshers welcome)
  • Strong problem-solving and interpersonal skills
  • Basic knowledge of customer service tools and CRM systems is a plus

Benefits:

  • Opportunity to work with a product-based company
  • Internal Job Posting (IJP) program for career growth
  • Positive work environment with learning opportunities

2. CCTV Surveillance Executive (2 Openings)

  • Location: IT Park, Chandigarh (Team will shift to Mohali after 2 months)
  • CTC: ₹20,000/month
  • Shift: Rotational, 24x7 | 6 Days Working
  • Job Type: Full-time, Permanent
  • Joining: Immediate (preferred candidates who can join the next day)

Responsibilities:

  • Monitor and operate security cameras in real-time
  • Report suspicious, illegal, or unusual activities
  • Identify and document evidence to assist in investigations
  • Analyze monitored areas for potential security risks and recommend solutions

Requirements:

  • Basic knowledge of Excel/Google Sheets for reporting
  • Strong attention to detail and vigilance
  • Prior experience in a similar role is a plus

Benefits:

  • Health Insurance
  • Provident Fund

Job Type: Full-time

Pay: ₹21, ₹31,524.89 per month

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